Us-Based-Virtual-Assistant

Dedicated US-Based Virtual Assistants For Small Businesses

Fintedd’s dedicated, US-based virtual assistants provide the work results you deserve. Delegate everything from to-do lists to entire processes. Our assistants are ready to hit the ground running.

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How Fintedd Virtual Assistants Help Their Clients?

Manage Your Inbox

US-based virtual assistants manage emails, conduct follow-ups, and forward important emails.

Manage Personal Calendars

Assistants handle complex personal and team schedules, ensuring best use of your time.

Answer Your Calls At Work

Fintedd US-based assistant can answer calls and serve as a receptionist for your office.

Assist You With Your Personal Tasks

Coordinate sending of medical records to different parties as directed by the Physician.

Manage Vital Projects

Fintedd helps manage projects , coordinate with your team members and create presentations.

Conduct Secondary Research

Dintedd EAs can gather information online and prepare reports for senior managers’ use.

Book a Demo

Up to 80% quicker & cheaper

Compared to traditional hiring solutions. Scale up or down as necessary.

Dedicated assistants only

Your assistant is dedicated to only your business, they’ll learn and improve and get better at your processes over time.

Wing’s assistants only work with one client, ensuring your work is prioritized.

Free Customer Success Manager

Fintedd employs rigorous quality control procedures to identify quality issues and proactively solve them for you

Fintedd Workspace App

All Fintedd clients receive complimentary access to the Fintedd Task Workspace App – a specialized app built to help you communicate with your assistant, manage tasks/projects, share files, record screen-sharing videos, and lot more.

Ongoing quality supervision

Your assistant is backed by our trainers, supervisors, customer success manager, and proprietary quality-management system.

You also get a dedicated Client Success Manager who can help you with any aspect of the Fintedd experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

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Assign Tasks and Track Progress

Manage tasks and track progress through our built-in ‘Tasks’ tool.

Communicate with Fintedd Chat

Ensure your assistant is on the same page with modern chat capabilities, centered around productivity, and perfected by our years of experience managing remote talent.

Create Training and Process Videos with Wink Screen Recorder

Wink is Fintedd free screen recording app to help you record processes and training materials for your assistant for anyone else!). Its similar to Loom, but without any limits. No installation required, just click “Start Recording”, and that’s it!

Delegate Process and Recurring Tasks with Workflows

Use ‘Workflows’ to define complex, repetitive processes.

Use ‘Routine’ to delegate recurring, regular tasks.

Upskill Your Assistant with Managed Training

Use our in-app training module to enroll your assistant in training courses managed by Fintedd in-house Training & Development team. No installation required, just click “Start Recording”, and that’s it!

Unlimited Cloud Storage for Your Content

Finteddd Workspace app includes unlimited cloud storage, Wink videos and training materials.

* For clients on full-time plans. 10 GB storage for clients on part-time plans.

Battle-tested Service You Can Count On

is consistently ranked as one of the best talent-as-a-service provider on all leading B2B review sites.

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4.7

Google

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4.8

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4.8

Goodfirms

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Getting Started is Easy

Add requirements & sign up today

Submit some basic details about your ideal assistant, and sign up today by paying a small deposit ($200).

Connect with your CSM & onboarding team

Your CSM and onboarding team connects with you to confirm start date and/or clarify on details.

Meet your Wing Assistant next week

We match you with the perfect Fintedd Assistant - ready to learn and accomplish from Day 1.

Frequently asked questions

Is my Fintedd Assistant dedicated?

Yes, your Fintedd Assistant only works on your tasks during the agreed-upon hours.

What hours will my assistant work?

That’s your choice! Fintedd Assistants work for clients worldwide – we can handle any timezone.

Can I access Fintedd Assistant worldwide?

You can access Fintedd Assistant anywhere in the world! Please note that Fintedd can only communicate with you and external parties in English (except for bilingual Assistants). Reach out to our sales team if you require an Assistant who can speak other languages

What does “unlimited work” mean?

You can give as much work as you need to be done within the agreed-upon hours for the day. However, how fast your Assistant completes the tasks depends on several factors. These include the type of work, the complexity of the tasks, and how much other work your Assistant is doing for you.

Do you provide 24/7 coverage?

Although 24/7 coverage is available, we don’t offer it by default. Your Assistants are typically available 4 or 8 hours a day, five days a week. Clients choose the time bracket but can’t break up the hours; each Assistant must have an ongoing block of working hours. If you’d like to inquire about different coverage options (8/7, 16/5, 16/7, 24/5, 24/7), please reach out to us.

How do I communicate with Fintedd?

Fintedd has the following methods available:

Web app
Slack integration
Mobile app for iOS & Android
Dedicated phone number (call & texts)

Email, WhatsApp, Microsoft Teams, or custom methods are available upon request.

Who are my assistants?

Fintedd Assistants are based worldwide – they are typically college-educated, fluent English speakers who have undergone a rigorous vetting process and an in-depth training and testing program. All Assistants are supervised by talented Managers and have a team they can rely on for help. Our Assistants are compensated at higher-than-market salaries and incentivized by your happiness!

How long does it take to get replies?

Fintedd guarantees a reply time of 3 minutes. Within this time, your Assistant should be able to notify you when they’ll start working on your request or provide an update on their progress. How long the work itself takes depends on how complex the tasks are. Nevertheless, you can be sure your Assistant will do high-quality work. Wing Assistants undergo weeks of training, are highly educated, and speak English (mostly on top of at least another language).

Can Fintedd integrate with software I use?

Yes. Fintedd can use any software you use, e.g., Salesforce, Trello, Later, Hootsuite, etc.

How does customer support work?

Fintedd has excellent Customer Support, available round the clock on all plans. Wing guarantees a reply within one business day on any support matter, but you typically get a reply within a few hours. You can contact Wing Support via the web app or ask your Assistant to relay a concern, question, or item of feedback to Wing Support.

You also get a dedicated Client Success Manager who can help you with any aspect of the Fintedd experience.

Enterprise Priority Support is also available and guarantees a response time of 10 minutes within business hours.

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